Well, after 5 months, the first release has gone out to our customers at Bascom. It is exciting times, as the new functionality and look was much needed and long overdue. It is quite exciting, as we all worked really hard on the project, and it came in on time and we’ll executed. Of course, we’ll see what happens on Monday….
Went to a different branch of my bank today. Very interesting. You first walk up to a TV screen, and just see your self. There is a single form (a bank transaction form) and a single pen in front of you, and a tube with a plastic container to your right. The teller then comes on the screen and instructs you to fill out the form, and put everything in the tube and send it up. These are not scripted instructions, but you are actually talking directly with the person, who is somewhere else in the building. The transaction went smoothly for me, but it makes me wonder if it really would have been so much of a problem to have the conventional setup instead. Too much technology for our own good? Who knows.